profile

The Business of People

Scaling a startup isn’t just about product and funding—it’s about people. The Business of People is a biweekly newsletter that helps people leaders learn to think like business leaders. You'll get tips, tricks, tactics, and templates to build high-performing teams, scale operations, and drive commercial success.

a person writing on a piece of paper next to a keyboard

🚀 How to build a headcount plan that actually works

How to build a headcount plan that actually works October 21, 2025 | Edition #14 The Business of People is brought to you by: A better 360 Incompass Labs is the first AI-native platform built to automate performance management’s key pain points: complexity, accuracy, and usefulness. Sign up for a demo today Picture this: It's mid-December, and Sarah, the newly hired Head of People at a Series B SaaS startup, walks into her first annual planning meeting. The CFO opens his laptop and projects a...
Man giving two thumbs down gesture

🚀 Why shutting down employee surveys is like unplugging the smoke detector

How to save your feedback culture after brutal survey results September 30, 2025 | Edition 13 The Business of People is brought to you by: Build and deliver custom training in minutes, not months UJJI AI builds your knowledge transfer agent so training is effortless. Just plug in all of your internal knowledge and create bespoke learning experiences with a single prompt. For new hire onboarding, sales enablement, or any business critical knowledge transfer, UJJI AI has got you covered with...
Job leveling framework

🚀 Job leveling is a translation and normalization exercise

Job leveling: What is it? And why does it matter? September 16, 2025 | Edition 12 The Business of People is brought to you by: Nail performance management with a product-led approach Crewmojo helps scaling teams turn performance management into a flexible, employee-tested experience. Design your own approach, adapt as you grow, and embed it in everyday work, without getting buried in admin. See How It Works You're trying to figure out if your company is paying competitively, so you pull up...
Turbulent blue ocean water with white foam

🚀 Help your team navigate rapid skills obsolescence

Navigating a whitewater world of work September 2, 2025 | Edition 11 The Business of People is brought to you by: Accelerate your HR career The People Leader Accelerator program, similar to an executive MBA for strategic HR leaders of investor-backed, founder-led, tech companies. Learn more "For my parents, the typical career trajectory was like a steamship's. For my generation, the course was more like a sailboat's. But today's graduates need to be more like whitewater kayakers, quickly...
Someone analyzes financial data on a tablet.

Stop copying Big Tech: Performance reviews that work for startups

Performance reviews that work for startups August 5, 2025 | Edition #10 Want to finally stand out on LinkedIn?Get the first part of Stand Out on LinkedIn: Your Ultimate Guide—a high impact resource from Lorraine Lee—a LinkedIn Top Voice and founding LinkedIn editor with 320k+ followers—to help you boost visibility, attract the right opportunities, and start building your unforgettable presence. Snag your free copy Most startups make the same performance review mistakes.They either skip them...
yellow and black arrow sign

🚀 The 90-Day Blueprint: How to build a People Ops roadmap from scratch

Inside my first 90 days as Head of People at a startup June 10, 2025 | Edition #9 Join me for a free, invite-only panel discussion: In this session, Chris and I will explore what it means to run People Operations like a product—starting with understanding your business model and what problems you’re solving. You’ll leave with tactical tips on aligning People priorities with business strategy and employee feedback. Register for the panel discussion A few months ago, I joined Kit as Head of...
From reactive to responsive to results-oriented HR leader

🚀 Strategy = where we're going + how we'll get there

From reactive to responsive to results-oriented: How to be a strategic HR leader May 27, 2025 | Edition 7 The Business of People is brought to you by: The flagship training for strategic People leaders Learn how to adopt a product mindset and build real strategy with People Experience as a Product, a cohort-based training series with 16-hours of hands-on live learning. Next cohort kicks off June 23, 2025. Use the code BUSINESSOFPEOPLE10 to get 10% off enrollment. Explore the curriculum If...
three people sitting in front of table laughing together

🚀 Why being people-first can actually hurt your team

When people-first isn't a smart business decision April 29, 2025 | Edition 7 The Business of People is brought to you by: Get HR right the first time with the Startup HR Survival Guide This guide distills 15 years of experience working with founders and HR leaders in high-growth startups. Click the button below to learn the secret turning HR into rocket fuel for your company's growth. Download the guide “People first” sounds great — until it puts the business at risk. I’ve been hearing the...
laptop computer on glass-top table

🚀 When HR and Finance don't talk, everyone pays

When HR and Finance don’t talk, everyone pays April 15, 2025 | Edition 6 The Business of People is brought to you by: Design and manage your scale-up's culture with OpenOrg by your side Tap into 25+ years of product-led, culture change experience via a flexible, monthly rolling service built for scale-ups. We’ll be your coach, sparring partner, builder and designer on all things people and culture. How it works At startups, People and Finance teams can’t afford to work in silos. Why? Because...
banknote polo shirt

🚀 How do you answer "Why does this person earn more than me?"

How to build and use a compensation philosophy April 1, 2025 | Edition 5 The Business of People is brought to you by: Get your compensation practices working for you The FNDN Series is a newsletter delivering compensation insights from Heads of People, Founders and Experts across startup tech. Subscribe Here Most startups don’t have a compensation philosophy. They have vibes. And vibes don’t help when someone asks, “Why does this person earn more than me?” But, a compensation philosophy...

Scaling a startup isn’t just about product and funding—it’s about people. The Business of People is a biweekly newsletter that helps people leaders learn to think like business leaders. You'll get tips, tricks, tactics, and templates to build high-performing teams, scale operations, and drive commercial success.